eSTART Assessment

eSTART Assessment

The most successful telehealth programs begin with assessment and evaluation. Our eSTART assessment is designed to aid in building a new telehealth program or to evaluate an existing program to prepare for growth. The assessment and is driven by your team with guidance from experts at HTRC. Our team members and systems specialist review will work with your team to identify telehealth solutions for your organization. We'll do a comprehensive analysis of your organization and facility’s ability to sustain a telehealth program, whether it be clinical, educational or administrative.


Telehealth and eHealth models can help you better serve your patients and clients by increasing access to needed services.

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Increase Internal Buy-In

We will interview key “influencers” within your organization, including administrators, key department chair/heads, board member(s). Our third-party perspective has proven invaluable in helping tease out and avoid potential pitfalls. We can help you increase internal buy-in and help address any misperceptions about telemedicine.

Build a Strategic Model

We’ll work with your team to determine areas that could be strengthened by adopting telehealth services. In collaboration with your planning team, we will aid in identifying service gaps and volume. We'll help you develop a strategic model that will support your organization as you build your program.

Build On Existing Telehealth Programs

Often organizations have previous experience with telehealth, but the program has stagnated or changed due to needs in the community. We’ll help you identify opportunities to reorganize your program and prioritize services.

Develop Telehealth Policies and Guidelines

We’ll help you outline procedures based on state and federal guidelines by

developing policies that will protect both you and your patients. This could also include billing and reimbursement processes based on the services you offer and you role as a telehealth site.

Determine Your IT and Operational Needs

Experts and technology partners consult with your IT staff to determine your technology and training needs. This review will include an analysis of the connectivity range available in the region and what bandwidth you’ll need, many of the organizations that we have helped have discovered that it’s not as much as previously thought.

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